1. DATA CONTROLLER
The entity responsible for the processing of personal data is:
Legal Name: Sildel - Arte e Conceito No Mobiliário Lda
VAT Number (NIF): 505184419
Legal Headquarters: Rua do Sabão, Nº 1121, 4535-074 Lourosa, Santa Maria da Feira, Aveiro, Portugal.
Operational Address (Correspondence): Rua das Ruivas, 108, 3885-494 Esmoriz, Portugal.
Data Protection Email: sildel@sildel.pt
Phone: +351 911 015 388
2. WHAT DATA WE COLLECT
We collect data in two ways:
2.1. Data provided by you
When you interact with our website, specifically through our contact forms (powered by Contact Form 7), we collect:
Identity Data: First and last name.
Contact Data: Email address and phone number.
Request Data: Details regarding the products, budget, or custom furniture projects you are inquiring about.
2.2. Data collected automatically
When you browse our catalog, our system and installed tools (Google Site Kit, OneTap, Elementor) collect technical data to ensure the site functions correctly:
IP address (anonymized where possible).
Browser type and version.
Accessibility preferences (e.g., if you use the OneTap toolbar).
Browsing behavior (pages viewed, time spent).
3. PURPOSE AND LEGAL BASIS
We process your data based on the following legal grounds:
| Purpose | Legal Basis (GDPR) |
| Quote Management: To respond to your inquiries, provide pricing for furniture, and manage pre-sales communications. | Contractual Necessity (Art. 6(1)(b)). |
| Website Accessibility: To remember your display preferences via the OneTap widget. | Legitimate Interest in providing an inclusive website. |
| Analytics: To understand how users browse our luxury catalog using Google Analytics. | Consent (Art. 6(1)(a)) – acquired via the cookie banner. |
| Security: To prevent fraud and ensure server stability. | Legitimate Interest. |
4. DATA RETENTION
Quote Requests: Kept for 1 year after the last contact if no purchase is made, to facilitate future inquiries.
Transaction Data: If a sale occurs, fiscal data is kept for 10 years as required by Portuguese Tax Law.
Marketing: Until you withdraw your consent (unsubscribe).
5. DATA SHARING
We do not sell your data. However, we share necessary data with trusted third-party service providers (Processors):
Google Ireland Ltd: For web analytics (Google Site Kit).
Meta Platforms Ireland: To display our Instagram feed (Smash Balloon).
Hosting Provider: The company hosting our servers and email.
Accounting Services: For fiscal obligations (in case of purchase).
6. INTERNATIONAL TRANSFERS
Some providers (e.g., Google, Meta) may transfer data to the USA. We ensure these transfers are covered by the EU-US Data Privacy Framework or Standard Contractual Clauses (SCCs), guaranteeing European-level protection.
7. DETAILED COOKIES POLICY
Cookies are small text files stored on your device. Based on the plugins installed on your WordPress site, we use the following specific cookies:
A. Strictly Necessary Cookies (Essential)
These are required for the website to function and cannot be switched off.
| Cookie Name | Provider / Plugin | Duration | Purpose |
PHPSESSID | WordPress | Session | Identifies your unique session on the website. |
onetap_preferences | OneTap Accessibility | Persistent | Stores your accessibility settings (e.g., high contrast, font size) so you don't have to reset them on every page. |
elementor | Elementor | Persistent | Stores user interface actions (not personal data) to ensure the layout loads correctly. |
B. Analytical & Performance Cookies
These allow us to count visits and traffic sources. You may decline these.
| Cookie Name | Provider / Plugin | Duration | Purpose |
_ga | Google (Site Kit) | 2 Years | Used to distinguish users. |
_gid | Google (Site Kit) | 24 Hours | Used to distinguish users for daily traffic analysis. |
_gat | Google (Site Kit) | 1 Minute | Used to throttle request rates. |
C. Functional & Social Media Cookies
Used by third-party tools embedded in our site.
| Cookie Name | Provider / Plugin | Duration | Purpose |
sb_instagram_... | Smash Balloon | Persistent | Used to display the Instagram Feed and optimize image loading from Meta's servers. |
rs_session | Slider Revolution | Session | Ensures the smooth transition of images in the main banners. |
How to Manage Cookies
You can configure your browser to block or delete cookies. However, blocking "Essential" cookies may break features like the Accessibility Toolbar (OneTap).
Chrome: Settings > Privacy and Security > Cookies.
Safari: Preferences > Privacy.
Firefox: Options > Privacy & Security.
8. YOUR RIGHTS
Under the GDPR, you have the right to:
Access your personal data.
Rectify inaccurate data.
Erasure ("Right to be Forgotten"): Request deletion of your data (unless legal duties require retention).
Restrict Processing: Pause the use of your data.
Object: Specifically to marketing communications.
To exercise these rights, please contact us at sildel@sildel.pt. You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD - www.cnpd.pt).
9. SECURITY
We employ SSL encryption (HTTPS) and security plugins to protect your data. However, please note that no transmission over the internet is 100% secure.
Contact Us: For any privacy concerns, please write to us at:
Email: sildel@sildel.pt
Address: Rua das Ruivas, 108, 3885-494 Esmoriz, Portugal.
Last Updated: January 2026
Sildel – Arte e Conceito No Mobiliário Lda (hereinafter “Sildel”, “we”, or “us”) is committed to protecting the privacy and personal data of the users of our website sildel.pt.
This policy outlines how we collect, use, and safeguard your data, and details the cookies used by our technical infrastructure, in strict compliance with European and Portuguese regulations.